Healing Grove Health Center is a 501c3 non-profit organization. Our organization is dependent on generous donors who allow us to provide care to low-income families in San Jose.

Not always. Some referrals are simply an insurance-required mechanism that can be accomplished with a call to our front desk during regular business hours. Some new referrals may be appropriately completed with an electronic visit or short phone call. Still other referrals may require a face-to-face encounter, or even further evaluations. We will let you know at the time. Our trusted consultants expect us to do the basic things first, and we would never want to destroy that collegial trust by making inappropriate referrals and wasting their time.

We have noticed that patients who were previously seen at rushed, over-scheduled, fee-for-service clinics often expect referrals for relatively simple medical problems. The same problems can usually be resolved quickly in our primary care clinic. Additionally, referrals can involve less experienced clinicians and systems which are paid more when specialists do the same tasks as generalists. Ultimately, this wastes patients’ time and money, sometimes even resulting in harmful, unnecessary procedures.

At Healing Grove, we intentionally designed our system so we are not incentivized to do unnecessary procedures or waste your time with unnecessary referrals. We removed conflicts of interest so that we can clearly see you and your health needs – nothing else.

No. Because of our Christian values, we believe every person is created in the image of God. That means we believe you are special and valuable, regardless of your faith tradition (or lack thereof). We go out of our way to care for each and every one of our members. Regardless of faith background, you’ll feel welcomed, comfortable, and appreciated at Healing Grove.

No. Healing Grove Health Center does not provide insurance of any kind. We ONLY provide primary care services. Your membership fee DOES NOT cover hospitalizations, speciality care, medication, imaging, etc.

Yes. Healing Grove is NOT insurance. You’ll need to keep your insurance when you become a member at Healing Grove. We do not cover hospitalizations, car accidents, speciality care, etc. That means if you have a serious medical emergency, you’ll need to use your personal insurance to cover it.

We recommend a high-deductible PPO. HMOs do not work well with Healing Grove since our physicians cannot refer you to a specialist through an HMO network. PPOs allow our doctors to take care of referring you to any specialist care needed.

We provide top-quality concierge care for about the same price as several other concierge and direct primary care providers in the area. However, our practice is unique since each paying member pays for two low-income people to access our clinic.

Yes. Healing Grove Health Center’s membership fee applies to the annual health care and soul care exam which can be paid for using your HSA/HRA/FSA.

Everyone at Healing Grove works for significantly less than prevailing wages because of our Christian value of caring for the poor. Each paying member at Healing Grove funds two low-income members to access the clinic – people who otherwise wouldn’t be able to afford healthcare.

Yes. Many of our members use mail-order pharmacies.

We perform basic office lab studies: urinalysis, blood sugar, urine pregnancy tests, hematocrit, electrocardiograms (EKG), basic breathing tests, and hearing screenings.

We also perform basic skin procedures (suturing and skin biopsies) and apply splints and casts for sprains and simple fractures (broken bones) here in the office.

We do not draw blood tests or perform x-rays in our office.

We perform basic skin procedures (suturing and skin biopsies).  We can remove ingrown toenails. We can remove skin tags, sebaceous cysts, and most lipomas. We can freeze warts and other unsightly growths. We do not perform any major operations at surgical centers or hospitals.

No. Though our doctors have delivered hundreds of babies in their medical careers, our malpractice insurance does not allow us to provide primary obstetric care beyond the first trimester.

Yes. This is often our best opportunity to assess the care of our school-aged benefactors.

No. Workman’s Compensation insurance is contracted with specific doctors. We are happy to see you for any health problem or injury you may have regardless of where it occurred; however, if you require extensive treatment related to a workplace injury, a specialty office will probably need to be involved. This usually necessitates a Workman’s Comp provider well-versed in the rules and regulations of the complex Workman’s Comp system.

No. Since May 2014, federal regulations require that you must see a provider on the National Registry of Certified Medical Examiners for DMV physicals.

• Hospital coverage
• Specialist coverage
• Blood tests outside of our standard individualized health exam